Terms and Conditions
Please read and agree to these terms before purchasing. Customer Service Hours are 10 a.m. to 4 p.m. CST Monday-Friday. For Questions please call 877-306-3708. Orders can be placed 24 hours a day 7 days a week online. Orders placed after 5 p.m. CST will not be processed until the next business day.
No returns after 30 days
No returns on electrical items
Return items must be in original packaging
All orders at mowpart.com are submitted through our SSL secured website. Phone in orders are placed on our internet website by our customer service department and are placed exactly the same way you submit your order by clicking the check out button and clicking create account. You may call in your order from 10 a.m. to 4 p.m. Monday - Friday, central time. Mowpart.com is an online catalog. Not all parts listed at Mowpart.com are not listed as in stock, they are listed to let the consumer know what parts may be available. All prices are subject to change. Listings on this website are not an offer to sell goods; they are advertisements to receive offers. All orders are subject to review and acceptance by MowPart.com. All prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order. We can not make changes to the order after it has been confirmed. Orders cannot be canceled once submitted to distribution centers or once parts have been ordered from the OEM. Orders submitted to Mowpart.com are filled from our location and/or multiple distributors nationwide. All Shipping charges are nonrefundable, no exceptions. Larger items, such as a mower deck, may require special freight. We will contact you with additional freight information if necessary. If a part/parts are on backorder you will be notified and it is your responsibility to verify waiting for or canceling backordered part/parts. We do not guarantee all parts in stock. All Parts and pictures are displayed for reference only, not as in stock. Mowpart.com is a dealer not a manufacturer and not a distributor of all Products Displayed. All prices are as stated on the website. We strive to bring you the lowest prices and the price you see on the site cannot be changed by customer service or technical service. Prices are set by management.
Product Availability:
If we have stock in our main warehouse in Royse City, TX a quantity will display beneath the description.
If a number is not displayed then that means the item is located in an outside warehouse. Not to worry, we have over 21 warehouses across the United States that stock these products. If your order contains an item not located in our main warehouse we can transfer the product from the closest warehouse with stock available. This usually only delays your order by 2-4 business days. If we are unable to allocate the part in any of our warehouses you will be notified via email.
Order Acceptance:
Your receipt of electronic confirmation or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. MowPart.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed over $2000.00 ( USD ) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. MowPart.com is a reseller to end user, not a distributor or manufacturer and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by MowPart.com. All credit card information must be processed through our PayPal secure system. (Note: PayPal is our Credit card and PayPal account terminal. You do not need a PayPal account to purchase from Mowpart.com.) MowPart.com or any of its employees and or representatives are not responsible for the miss use or unauthorized use of your credit card information. By placing an order at MowPart.com you agree that all information submitted to MowPart.com is accurate and that you are the authorized user for the Card information submitted.
TYPOGRAPHICAL ERRORS:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, MowPart.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price/quantity. MowPart.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. MowPart.com shall issue a refund to your credit card account in the full amount of the charge.
RETURN POLICY AND LIMITED GUARANTEE AGAINST DEFECTS:
Every third party product you buy from MowPart.com is backed first by the product manufacturer's warranty. MowPart.com's 30 day limited warranty against defects, may also apply. MowPart.com's 30 day limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of merchandise that has been confirmed as defective by either the manufacturer or MowPart.com. If parts are not installed by a certified mechanic the Mowpart and manufacturer warranty is voided. After 30 days the product manufacturer warranty, if available, is the only warranty in effect. Terms and conditions may vary by product or manufacturer. MowPart.com will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call 877-306-3708. *No returns on electrical parts, seals or gaskets NO EXCEPTIONS.
Damaged products returned for exchange must be in new condition, original packaging and include all registration cards, packing materials and other accessories and be received within 30 days of the invoice date. If the original packaging received is thrown away we cannot file a claim with the carrier. With no packaging to show the damages during transit it's your word against theirs.Inspect your order upon receipt and report any damages within 48 hours of delivery. We reserve the right to refuse for return or charge for damaged or incomplete returns. No returns will be accepted without an RA number issued by MowPart.com or when the product manufactures or distributors return policies supersede ours. *Mowpart.com reserves the right to charge 25% restock/processing fee. Return shipping is non refundable no exceptions.
MOWPART.COM'S PRICE GUARANTEE:
We strive to offer the lowest prices on the web.
Search Engine results: Once pages are indexed in the search engines (Google,MSN,AOL,etc...) they are indexed. Mowpart.com reserves the right to refuse any offers listed prior to the current Offer regardless of time stamp or not. Mowpart.com only submitts Parts information to Googlebase for search results. Mowpart.com and or Googlebase is not responsible for information generated by any 3rd party automated Price comparison Web sites.
LIMITATION OF LIABILITY:
In no event shall MowPart.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.
PROCESSING TIME:
Your order is processed through PayPal Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Credit cards/PayPal payments maybe used. Once your order has passed review by our Credit Card Department, it is sent to our warehouse for shipping.
NOTE - All orders submitted to MowPart.com are paid in full before Mowpart.com orders parts from our suppliers. In the case of a back ordered Items you will be notified promptly and it is your responsibility to confirm waiting or canceling back ordered Items.
If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from one of our Distribution Warehouses located through out the United States. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse(s). Call 877-306-3708 if you have any questions regarding your order.
SHIPPING TIME:
Ground: 3 - 8 Business Days ( Excludes parts not in stock)
Second Day: 2 Business Days (Excludes parts not in stock)
Next Day Air: 1 Business Day (Excludes parts not in stock)
Please call 877-306-3708 to place an order with expedited shipping.
Note: Saturday & Sunday deliveries are not available.
TOTAL TIME FOR DELIVERY:
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 3 to 5 business days for in-stock items and 1 to 2 weeks, sometimes longer, for Items that are not in stock, are on Back Order, or for special order parts. Our Goal is to process all orders and Ship them the same day they arrive.
SHIPPING AND HANDLING RATES:
(Ground Delivery to the 48 Contiguous States.)
| $0.01 - $5.00 | $5.95 |
| $5.01 - $30.00 | $9.95 |
| $30.01 - $60.00 | $12.95 |
| $60.01 - $100.00 | $14.95 |
| $100.00 & Up | $16.95 |
Shipping charges will be applied to all orders placed at mowpart.com. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping charges for the entire order will be assessed at the point when the first item is shipped. Should you have any questions or concerns regarding these charges, Please email us at orders@mowpart.com or call 877-306-3708 .
All shipments will be via USPS/UPS/FedEx/UPS Sure Post/FedEx SmartPost ground service(48 contiguous states) unless other shipping method is selected. If you have a preferred carrier please note it in the comment section of the order.
Freight subject to change on oversized and heavy items. Will notify of changes.
No Next day air on orders placed on Friday. You will not receive them on Sat.
All next day air orders must be placed by 12:00 P.M. Monday - Thursday CST. All next day air orders placed after 12:00 P.M. Mon.-Thurs. will be placed on the following business day except Friday. You will not be credited for shipping for the one-day delay. 12:00 is our cut off time so 12:00 is your cut off time. Call to check on stock prior to placing next day air and 2nd day air orders
Orders placed after 3:00 P.M. Friday may not be processed and shipped until the following business day.
Orders placed Mon. - Thurs. will be processed in the order they are received and may not be shipped until the following business day.
Orders placed after 5:00 P.M. CST will not be processed until the following business day. Our business hours for customer service are 8a.m. to 4:30 p.m. central. Mon.-Fri. Closed Sat. and Sun. You may place orders 24 hours a day 7 days a week online.
Actual freight applies to all orders. We have compared UPS and Federal Express rates and they are so close that we use the UPS rate chart. Some of our warehouses use UPS and some use Fedex. Depends on where we can locate stock for your order as to how the order will be shipped.
ORDERING PARTS:
Most OEM parts such as Toro, Scag, Echo, Ferris, etc. take 2 to 5 business days to arrive in stock as stated above and then Mowpart.com ships them from our location to yours. Some companies do not ship direct to you. OEM parts must be purchased from a certified OEM dealer. Mowpart.com is a certified dealer for OEM brands listed at Mowpart.com. If OEM parts are ordered along with aftermarket parts the Parts may be shipped from multiple locations. OEM parts are shipped from Our Location and the aftermarket parts are shipped from our warehouses located nationwide. If you chose Next day or 2nd day as your shipping method you will not receive OEM parts in the allotted time frame
Items with 0.00 costs will not be processed. Items listed at 0.00 dollars are discontinued or they have a new Part number.
Mowpart.com reserves the right to use monthly promotional Discount Code at our discretion. Monthly promo codes are for PARTS ONLY unless specified otherwise. Orders placed with whole good items such as Trimmers, Blowers, Jungle Jim products, Engines, Innovative Mower Accessories, Generators, Landscaper Tools, Fluid Film, Lawn Rollers, Fertilizer Spreaders, Tuff Top, Lawn Mower Repair Manuals, Agri Fab products, Accelerator Grass Catchers, and SeaFoam Products,
If you are modifying an existing part. Or if you are building your own machine we cannot help you. All parts listed on Mowpart.com are replacement parts for valid model & serial number units only and we do not guarantee or warranty any parts purchased for the sole use of personal projects. If you purchase any item for the sole use of a personal project. It is non returnable. NO EXCEPTIONS!
No returns on gaskets, seals, and electrical items. No Exceptions.
Mowpart.com reserves the right to refuse your business at any time we feel appropriate. Mowpart.com reserves the right to edit or change this policy at any time with no notice to you.
Check all Parts as soon as they are received from Mowpart.com for quality. Check all blade part numbers to the packing list and packing list to the initial order that you placed before you mount them on your machine. Once mounted on machine (Blades are non-refundable.) check to assure the clearance. Make sure the blades do not touch each other. Mowpart.com or any of it employees and or associates are not responsible for damages that occur when using incorrect parts. If you ordered incorrect parts please see return policy. Mowpart.com or any of it employees and or associates are not responsible for damages from Part/Parts installed by non certified mechanics.
ORDER CANCELLATION:
If, for whatever reason, you need to cancel an order there may be a 25% restock/processing fee charged. This will be charged for all parts on your order that are not stocked at our location. When we place our daily orders with our suppliers they are prepared and loaded for transport within moments of being received. We do not guarantee all parts in stock.